Return and Refund

We want you to love your jewelry. If for any reason you are not satisfied, please review our return and refund policy below.

Eligibility for Returns

We accept returns on eligible items within 14 days of delivery.

To be eligible for a return, items must be:

Unworn, unused, and in original condition
In original packaging
Free from any signs of wear, damage, or alteration
Accompanied by proof of purchase

Items that have been worn, used, or show signs of usage are not eligible for return or exchange.

Non Returnable Items

For hygiene and safety reasons, the following items are non returnable and non refundable unless they arrive damaged or defective:

Earrings of all types, including studs, hoops, huggies, threaders, and chain earrings
Final Sale items
Gift cards

Please review product details carefully before completing your purchase.

Custom and Made to Order Items

Custom or made to order items are final sale and not eligible for return or refund.
International orders are generally non returnable, except in cases of damage or defects.

If you have concerns regarding a custom or international order, please contact us and we will do our best to assist.

Return Shipping Costs

Customers are responsible for return shipping costs for non defective returns.
Original shipping fees are non refundable.
A small restocking fee may apply.

If an item is damaged, defective, or incorrect due to our error, we will cover return shipping costs.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 72 hours of delivery.
Provide clear photos or videos of the issue so we can resolve it promptly through replacement, refund, or store credit.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to your original payment method within 10 business days.
Please note that it may take additional time for your bank or credit card company to process and post the refund.